Troubleshooting
Quick fixes for the usual snags.
All guides
Desktop icons missing
- 1
Quit from the menu
- 2
After a crash, it fixes itself
- 3
Built it from source?
With Desklot closed, run this in Terminal.
Still no icons? Write to soporte@desklot.com.
“Desklot can't see your Desktop”
- 1
Turn on Desktop Folder
Privacy & Security › Files and Folders.
Add Widgets… does nothing
- 1
Turn on Accessibility
Then right-click the Desktop › Add Widgets…
Screenshots not on the ledge
- 1
Is the ledge on?
- 2
It stays closed
Rest at the top center, or press ⌃⌥S.
For ⌃⌘⇧4, turn on Clipboard screenshots too.
Trial and license messages
- 1
“Connect once to start your trial”
It starts by itself once you're online.
- 2
“Connect to confirm your license”
Not confirmed in a year. Connect and it picks up.
- 3
“Your trial has ended”
Buy it, or enter your key in Settings › License.
- 4
“Desklot is damaged”
Download it again and reinstall. Your boxes are kept.
“Background Items Added”
- 1
That's Desklot at login
Settings › General › Open at login.
Still stuck?
- 1
Help › Send Feedback…
It includes your versions. Or write to soporte@desklot.com.
Still stuck? Write to soporte@desklot.com. We answer within 2 business days. Support
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